Branch Support Officer
Butterfly Conservation
Join our mission to protect butterflies, moths and their habitats! We're seeking a passionate individual to support our volunteer leaders across our Branch network during an exciting period of change.
The Role
In this dynamic and rewarding role, you’ll provide high-quality support to Butterfly Conservation’s regional volunteer branches, helping ensure they run smoothly and are aligned with the charity’s strategy. You’ll deliver first-class customer service, build strong relationships, support training and leadership development, and foster inclusion and collaboration throughout the volunteer network.
You'll also help manage Butterfly Conservation’s volunteer management system, contribute to effective communication, and play a crucial role in building a culture of appreciation and support.
Key Responsibilities Include
- Being the first point of contact for volunteer Branch committee members
- Supporting recruitment, induction and ongoing training for key volunteers
- Producing a regular newsletter and developing volunteer resources
- Promoting inclusive practices in volunteer engagement
- Helping volunteers understand and follow policies and procedures
- Supporting collaborative working across regions and celebrating volunteer contributions
- Administering and providing support for the volunteer management system (Assemble)
About You
We’re looking for someone who is:
✅ Experienced in working with volunteers – ideally in the charity, conservation or environment
sectors
✅ A strong communicator who can build relationships and inspire others
✅ Comfortable juggling multiple priorities with excellent attention to detail
✅ Proficient with digital tools, including databases, spreadsheets, and content platforms
✅ Committed to inclusion and able to foster diversity in volunteer communities
✅ Confident developing and delivering training or resources for volunteers or staff
✅ Driven by a sense of purpose and keen to make a real difference
Ready to help us achieve more together? Apply now!
About Butterfly Conservation
Butterfly Conservation is a vibrant, inspiring place to work and we're passionate about connecting people to nature. We're looking to recruit passionate ‘can-do’ people who can help us to create a world where butterflies and moths thrive and can be enjoyed by everyone, forever.
- Butterfly Conservation is a charity dedicated to saving butterflies, moths, and our natural environment. We are a leading authority on the conservation of these beautiful creatures – key indicators of a healthy ecosystem – and we have achieved numerous successes for them locally and nationally.
- Our people are at the heart of what we do. Our work is only possible thanks to the commitment and dedication of our supporters, volunteers, and staff.
- We employ world-class conservation scientists, making us the world’s largest research institute for butterflies and moths. Our data is used by government and policymakers to make a long-term difference for the environment.
- We are actively involved in hands-on conservation throughout the UK, at every level from individual households to landscape-scale habitats, working tirelessly to make a difference for butterflies, moths, and our environment – and to benefit all wildlife and the ecosystems upon which life depends.
- We run projects to protect threatened species, and we are involved in conserving hundreds of other sites across the UK.
Butterfly Conservation is a vibrant, inspiring place to work and we're passionate about connecting people to nature. We're looking to recruit passionate ‘can-do’ people who can help us to create a world where butterflies and moths thrive and can be enjoyed by everyone, forever. Butterfly Conservation is a charity dedicated to saving butterflies, moths, and our natural environment. We are a leading authority on the conservation of these beautiful creatures – key indicators of a healthy ecosystem – and we have achieved numerous successes for them locally and nationally. Our people are at the heart of what we do. Our work is only possible thanks to the commitment and dedication of our supporters, volunteers, and staff. We employ world-class conservation scientists, making us the world’s largest research institute for butterflies and moths. Our data is used by government and policymakers to make a long-term difference for the environment. We are actively involved in hands-on conservation throughout the UK, at every level from individual households to landscape-scale habitats, working tirelessly to make a difference for butterflies, moths, and our environment – and to benefit all wildlife and the ecosystems upon which life depends. We run projects to protect threatened species, and we are involved in conserving hundreds of other sites across the UK.
more