Invoicing Officer

Invoicing Officer - Bristol (Hybrid Working)

Location: Bristol (40% office based, 60% remote)

Salary: £25,184 to £26,411 per annum

Position Type: Full-time, 37.5 hours per week, Permanent

About our Organisation 

Soil Association Certification Ltd exists to accelerate the just transition across food, farming and land use, as a global leader in sustainability certification. We deliver trusted solutions with nature, for people and planet through the certification of high integrity holistic standards. These assurance schemes cover a wide range of sectors including food, forestry, farming, landscape restoration carbon markets, beauty and wellbeing, textiles and catering.

We are recognised and trusted by consumers and businesses around the world, operating in over 60 countries delivering FSC and PEFC certification, and you will also find the Soil Association organic symbol on over 70% of organic products in the UK. 

Soil Association Certification is a wholly owned subsidiary of the Soil Association, formed in 1946, which is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation.

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most. 

About the Opportunity 

We are looking for a bright, hardworking and enthusiastic invoicing officer to join our busy team. The role requires excellent attention to detail, can be fast paced and challenging but provides a great learning experience in a friendly working environment. 

Our invoicing team are responsible for a diverse range of tasks to help ensure our licensees and applicants receive accurate and timely invoices, and excellent customer service.

You will manage invoice creation, certification documents, and portal uploads, ensuring all fees align with current rates. Comfortable handling queries and working under pressure, you will keep our systems and workflows up to date and act decisively on overdue forms or unpaid fees.

Please note this role requires 2 days per week in our Bristol office; please state on your application if you would be willing to relocate if not based in Bristol or the surrounding area if successful.

About You 

You will have considerable administrative experience, ideally in a financial role or working with databases. You take pride in maintaining strong attention to detail while raising high volumes of invoices, and will be able to prioritise your workload efficiently and focus under pressure at busy times. 

You will be proactive and organised and able to work in a logical and methodical manner. You will enjoy working as part of a team and be an excellent communicator both with colleagues and customers, by email and over the phone. 

You will be interested in learning about organic certification and supporting our licensees.

Our Benefits 

We offer a range of financial and lifestyle benefits to all our employees, including:

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time) 
• Pension scheme with ethical investment options and employer contribution increasing with length of service 
• Free membership of the Soil Association and discounts on organic produce 
• Volunteer days to give back to the local community or support green initiatives 
• Family friendly policies and flexible working
• Cycle to work scheme 
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce