Commercial Liaison Officer

The role

This is an excellent opportunity to join the Mid Wales Land Management Team as a Commercial Liaison Officer, acting as the main point of contact for site-based activities within commercial projects on the Welsh Government Woodland Estate. Projects range from major developments like the Cefn Croes Windfarm to smaller initiatives across Mid Wales such as hydro installations, visitor centres, and access agreements.

Acting as Natural Resources Wales’ (NRW) direct liaison with commercial stakeholders, you will provide guidance to Land and Asset teams on planned works and permissions. Interpreting lease agreements and method statements will be key to ensuring activities meet contractual and safety standards, alongside leading the development and review of risk assessments.

The role demands strong communication and relationship-building skills, with the ability to resolve conflicts and maintain productive partnerships throughout the contract lifecycle. You’ll also support wider land management tasks, including site inspections, tree safety, fencing, and contractor oversight.

We’re looking for someone proactive, well-organised, and collaborative, with the confidence to work independently and the initiative to drive progress across a varied portfolio.

As an organisation we support flexible working. You will be contracted to an NRW office within Mid Wales and a suitable hybrid working pattern will be agreed on appointment. Any regular face to face meetings or training will be planned in advance.

To make an informal enquiry about this role, please contact Paul Dann at [email protected]

Interviews will take place through Microsoft Teams.

Successful applicants will be subject to a satisfactory Disclosure and Barring Service Check (DBS) check. Appointments are normally made within 4 to 8 weeks of the closing date. 

What you will do

• Act as the point of contact for the planning of all site-based activities and operations within the defined area of the commercial projects for both NRW and Commercial developers.
• Manage, implement and promote relevant terms of the commercial lease/contract agreements and maintain, review and enforce delivery of applicable Principal Method Statements/Safe Systems of Work.
• Ensure development, adoption and review of NRW and Commercial Developer risk assessments and method statements for safe working within a defined area to commercial projects.
• Participate in NRW technical/strategic groups or represent NRW on external forums.
• Interact with peers in NRW to promote consistent industry and specialist subject best practice.
• Escalate disputes, risks and issues (that remain unresolved at site based level).
• Identify Stakeholders, and cultivate effective and cooperative working relationships (contact database).
• Develop and manage a communication plan with each developer to ensure an effective level of information.
• Have responsibility for direct delivery of delegated programmes within agreed budgetary control, ensuring relevant compliance and adherence to procurement procedures, health and safety legislation and industry best practice.
• Be committed to Natural Resources Wales Equal Opportunities and Diversity Policy, together with an understanding of how it operates within the responsibilities of the post
• Be committed to your own development through the effective use of your personal development plan (known as Sgwrs).
• Any other reasonable duties requested commensurate with the grade of this role.
• Required to take part in incident response activities.

Your qualifications, experience, knowledge and skills

In your application and interview you will be asked to demonstrate the following skills and experience using the STAR method.

1. Experience of working across a wide range of land management disciplines.
2. Excellent communication/negotiation skills.
3. Experience of managing relationships with stakeholders/partners.
4. Experience of commercial developments.
5. Experience of contract management.

Welsh Language level requirements 

• Essential: Level A1 - Entry level (able to use and understand simple, basic phrases and greetings, no conversational Welsh)

Please note if you do not meet the A1 requirement i.e., ability to understand basic phrases and ability to pronounce Welsh names correctly, then NRW offers a variety of learning options and staff support to help you meet these minimal requirements during the course of your employment with us.

Benefits

This role will offer a range of benefits, including:

• Civil Service Pension Scheme offering employer contributions of 28.97% (successful internal staff will remain in their current pension scheme)
• 28 days annual leave, rising to 33 days
• generous leave entitlements for all your life needs
• commitment to professional development
• health and wellbeing benefits and support
• weekly wellbeing hour to use as you choose

See full details for all the employee benefits you will receive.

Please keep reading

We’re passionate about creating a diverse workforce and positively encourage applications from under-represented communities. We embrace equality of opportunity irrespective of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation.

We are committed to equal opportunities, and we guarantee interviews for candidates with disabilities who meet the minimum selection criteria.

We want to attract and retain talented and highly skilled staff, so we make sure that our pay scales remain competitive. We advertise the full pay scale on our job descriptions. Appointed candidates start at the first point of the pay scale and annual increments are paid each year.

We want our staff to grow professionally and personally. From leadership development to access to further and higher education courses, our staff have opportunities to expand their knowledge on variety of topics, stay current in their field and continue to learn as their career progresses.

We are a Bilingual organisation which complies with the Welsh Language Standards. Welsh language skills are considered an asset to NRW, and we encourage and support staff to learn, develop and use their Welsh language skills.