Programme Support Officer

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
• Enhanced parental leave.
• Private BUPA insurance.
• 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
• Staff wellbeing allowance of up to £25 per month / £300 per year.

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

The Northern Ireland team sit within the Energy Directorate of Energy Saving Trust. In Northern Ireland, our main focus is to deliver the Northern Ireland Sustainable Energy Programme (NISEP), but we also are involved in other areas of work and deliver campaigns helping NI householders save energy and money.

There are currently four programme support officers who work very closely to support each other in delivering NISEP and report into the project manager of the team. The team also includes an assistant programme manager and is headed up by the programme manager for NI. The team collaborate with external stakeholders regularly and other teams of Energy Saving Trust.

The role 

Are you a proactive, well-organised individual looking for a meaningful role? We have an exciting opportunity to join our Northern Ireland team as a programme support officer, where you'll play a key role in helping households create warmer homes, lower energy bills, and reduce carbon footprints.

You'll be supporting NISEP, an £8 million grant programme that funds energy efficiency and renewable measures for homes and businesses. As programme administrator, Energy Saving Trust ensures this funding reaches those who need it most, on behalf of the Utility Regulator in Northern Ireland.

This role offers a fantastic opportunity to develop your programme management skills, gain valuable experience in the Energy Access sector, and contribute to a more sustainable future, while making a real impact on communities.

What you’ll do 

• Support the efficient delivery of Energy Saving Trust NI’s programmes, ensuring all processes and procedures are followed effectively.
• Review and assess payment claims, analyse interim reports, and contribute to other essential programme tasks.
• Work closely with external stakeholders and teams across Energy Saving Trust’s offices.  

What you’ll bring 

• You’ll confidently engage with people at all levels, building positive relationships with NISEP primary bidders and collaborating daily.
• With strong administrative and numerical skills, you’ll have a keen eye for accuracy and be proficient in Microsoft Office, especially Excel and Word.
• You understand the importance of meeting service level agreements (SLAs) and excel at managing multiple tasks efficiently.

For more information, please see job description.

Applications close 23.59, 17 October 2025. Interviews are intended to be held week commencing 27 October 2025.

Please click 'apply online' via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

Applications submitted via email will not be considered. In your supporting statement please explain how you meet the essential areas in the job description.

Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with [email protected] or call reception on +44 (0)20 7222 0101. We will do our very best to support you. 

Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role. Find out more here.

You can find out more about our commitment to diversity and inclusion here.