Home Visit Energy Adviser

Citizens Advice 1066 is recruiting a reliable Home Visit Energy Adviser to join our team. This is a permanent role focused on delivering practical energy advice to residents in Hastings, Rother, and the surrounding areas. Your work will directly help people out of poverty and improve community welfare.

What You'll Be Doing: A Practical Role

The core of this job involves working directly with clients, mainly in their homes, to offer tailored advice on energy use. We are looking for someone who is calm, organized, and focused on client needs.

Key Responsibilities:

• Visiting client homes to set up and manage smart meters and dataloggers for collecting energy, temperature, and humidity data.
• Giving practical energy advice to clients, both in person and over the phone, using the collected data to inform your recommendations.
• Maintaining clear and accurate case records for all clients you work with.
• Always prioritizing the client's overall wellbeing, including signposting or making referrals to other relevant support services when needed.
• Providing or installing small measures (energy saving items) that can help improve efficiency or change energy habits.

Position Details

Role: Home Visit Energy Adviser
Salary: £27,189 - £28,728 (pro-rata if part-time). Pay increases to the top band after successful completion of training.
Hours: 30 to 37 hours per week. This is a Permanent contract. We can discuss flexible working arrangements.
Location: CA1066 office in St Leonards-on-Sea when not out on client visits.
Reports to: Project Manager and Energy Service Supervisor

About CA1066

We provide a range of advice services across East Sussex, helping people through education, health preservation, and the relief of poverty. We value sensible, effective service delivery and a supportive working environment.

Inclusion: We value diversity and welcome applications from all sections of the community. We particularly encourage applications from disabled people, people with physical or mental health conditions, LGBT+ and non-binary people, and people from racial minority communities.

Closing date: November 14th 2025
Please note: Applications may close earlier if a suitable candidate is found, so please apply as soon as possible to avoid disappointment.
Interview dates: Throughout October and November until the position is filled.