Programme Lead - Advice and Retrofit

Who we are

Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use. We aim to address the climate emergency and deliver the wider benefits of clean energy as we transition to net zero.

At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.

Here are some of the benefits we offer:

• 25 days of annual leave plus bank holidays, with additional leave earned through length of service
• Three extra days off over the Christmas period as a gesture of goodwill
• A competitive pension scheme with generous employer contributions
• Flexibility in our ways of working – work from home, in the office, or a mix of both, depending on your role
• Two paid volunteering days per year – a chance to give back to the causes that matter most to you

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.

The team

Our Operational Delivery team leads nationwide and regional energy advice and home retrofit programmes across Great Britain.

We work with national government, regional combined authorities and distribution network operators to support households in improving energy efficiency, tackling fuel poverty, and reducing carbon emissions.

This is an exciting time to join us as we expand our impact and continue to innovate in energy advice and home retrofit and invest in digital solutions.

The role

We’re looking for a strategic and inspiring Programme Lead- Advice and Retrofit to provide leadership across our energy advice and retrofit programmes.

You’ll manage a high-performing team of programme managers and play a key role in shaping the future of our advice and retrofit services. Working closely with senior leaders and external partners, you’ll ensure the successful delivery and continual improvement of programmes worth around £5 million annually.

Your leadership will help us deliver world-class customer experience, nurture new partnerships, and ensure we provide high quality end to end solutions for customers wanting to improve their home.

What you’ll do

• Lead and develop the advice and retrofit delivery team, providing clear direction, coaching, and support.
• Ensure exceptional customer experience and programme delivery across a diverse portfolio of projects.
• Oversee budgets, contracts, and subcontractors, maintaining strong relationships with funders and partners.
• Drive continuous improvement through robust performance monitoring and evaluation.
• Represent Energy Saving Trust to external stakeholders and contribute to new business opportunities and service development.
• Promote a positive, inclusive, and high-performing culture within your team.

What you’ll bring

• Leadership skills, with experience managing teams and large-scale programmes.
• Proven experience managing high-value contracts and relationships with government or large organisations.
• Sound financial management and reporting experience, including oversight of multi-million-pound budgets.
• Excellent stakeholder management, negotiation and communication skills.
• Experience leading change and continuous improvement initiatives.
• A commitment to customer service, collaboration, and colleague wellbeing.

For more information, please see the job description on our website.

Applications close 23.59, 19 November. Interviews are intended to be held week commencing 24 November.

To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Please click 'apply online' via our recruitment portal. We will ask for your personal details, work history and a supporting statement. Applications submitted without a supporting statement will not be considered.

In your supporting statement please explain how you meet the essential areas in the job description. Applications submitted via email or without a supporting statement will not be considered.

Reasonable adjustments:

We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch with [email protected] or call reception on +44 (0)20 7222 0101.We will do our very best to support you.

Flexible working:

We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements. There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.

We will be happy to discuss this and our blended working model at the interview stage with you.

Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.

Diversity and inclusion

Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.

We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.

We are a Disability Confident Committed employer and we ringfence a minimum number of interview slots for candidates who apply via the Disability Confident scheme and meet the minimum criteria for a role.Find out more here.

You can find out more about our commitment to diversity and inclusion here.