IT Infrastructure Engineer
Walk Wheel Cycle Trust
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IT Infrastructure Engineer
- Location: England South
- £42,323 per annum (pro rata for part time)
- Ref: 121REC
- Full time 37.5 hours per week – we are happy to talk flexible working
- Base: Hybrid within a commutable distance to the Bristol Hub
- Contract: Permanent
ABOUT THE ROLE
Team: Resources
As the IT Infrastructure Engineer, you will look after the organisation’s IT systems every day. This includes both on‑premise systems and cloud‑based systems. You will also handle advanced technical support when issues are escalated.
Another key part of your job is helping to plan and deliver IT projects.
What You’ll Be Doing
- Provide technical support and carry out daily maintenance on the organisation’s IT systems and applications
- Act as the technical lead for IT projects that support the organisation’s overall IT strategy
- Handle complex technical issues that the IT support team cannot resolve
- Lead the setup, maintenance, and administration of the organisation’s hardware, software, and core systems
This role is ideal for someone who enjoys working on complex IT projects with a small, dedicated team, and engaging in advanced IT trouble-shooting and problem-solving. There will be opportunities to explore and implement new technologies as we migrate physical systems to the cloud.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
- Proven experience maintaining and supporting complex IT infrastructure, both in the cloud and on-premises.
- Microsoft Azure/365
- Windows Server 2016, 2019, 2022 & 2025
- VMWare ESXi
- Veeam Backup & Replication
- Disaster recovery
- Networking & VPN technologies
- Ability to install, set up and maintain IT server and network hardware
- Ability to install, update, and maintain firmware and software
- Experience identifying, reducing, and managing cyber security risks
- Experience working on tasks that are part of a wider project or programme
- Experience of the ITIL framework, change management and Agile working
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
- 28 days’ leave per annum plus bank holidays for full-time employees
- Option to buy an extra week of annual leave (pro-rata for part-time employees)
- Paid volunteer days to support causes you care about
- Free, confidential support service available 24/7
- Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
- Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
- Bike, computer and season ticket loans
- Discount benefits
- London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
- Death in Service benefit – 3 x annual Salary
Family Friendly Policies
- Enhanced maternity and paternity pay
- Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
- Application deadline: 23:59, 01 February 2026
- Interviews will be held via Microsoft Teams during the week of 16 February 2026. To apply, please complete our online application form.
- We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
- Adjustments are available throughout the application process.
Want to explore more roles?
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Our Values
- We are always learning
- Championing equity
- Taking ownership
- Delivering Together
About Walk Wheel Cycle Trust
Formerly known as Sustrans, we've been making it possible for everyone to walk, wheel and cycle since 1977.
We're all here to change things! You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better.
You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet.
We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported.
You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
Formerly known as Sustrans, we've been making it possible for everyone to walk, wheel and cycle since 1977. We're all here to change things! You'll be part of an incredible community of talented, passionate, creative problem solvers all working together to change things for the better. You'll be questioning the status quo and daring to imagine a different world. You'll work on exciting, impactful projects that will stretch and empower you and you'll be rewarded by seeing the difference you make to people, communities and the planet. We believe including everyone is central to who we are and what we want to achieve. We welcome difference and pride ourselves on creating a culture where you can be yourself and where your wellness is supported. You'll be guaranteed to make friends for life and work with a team that is incredibly flexible, supportive, ethical and fun.
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