Campaigning Administrator - Woods and Trees Under Threat

The Woodland Trust is looking for a Campaigning Administrator to help us record and respond to enquiries about Woods and Trees Under Threat for the campaigning team.

The Role

• You’ll manage the system for tracking and responding to enquiries (phone and email) from the public and supporters.
• You’ll ensure all enquiries are recorded and responded to promptly and professionally using advice from colleagues to respond or re-direct where needed.
• You’ll manage and update our resources for responding to enquiries.
• You’ll manage the process for tracking and recording casework about Woods and Trees Under Threat.
• You’ll provide occasional support on other Campaigning team projects.
• You’ll produce monthly, quarterly and annual reports on enquiries and casework.
• This is a 25 hour per week part time role.
• This role includes a mix of working from home and at our main office in Grantham, Lincolnshire. Visits to Grantham would be required no more than once a month on average.

The Candidate

• You have an enthusiasm for the environment and share our core values-Grow Together, Explore, Focus and Make it Count.

We are looking for candidates who have the following:

• Experience working in an administrative role.
• Knowledge of IT software such as Microsoft Office (Outlook, Word, Excel, Teams)
• Experience answering enquiries via email and the phone and ensuring they are recorded on the system.
• Strong time management skills with the ability to handle multiple workstreams with competing priorities.
• Experience providing an excellent level of customer service.
• Strong communication skills with the ability to compose answers to enquires bother verbally and written.
• Experience collaborating with stakeholders to build strong relationships.
• Knowledge of best practice guidelines and GDPR.

Benefits & Wellbeing

Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme

About Us

The Woodland Trust is the UK's leading woodland conservation charity and is dedicated to creating a world where trees and woods thrive for both people and nature. Our mission involves engaging and inspiring individuals to contribute toward tackling the nature and climate crisis through the protection, restoration, and creation of essential woodland habitats.

Commitment to Diversity & Inclusion

To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.

People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.

Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application Advice

For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage. Make sure that you answer the Application Questions to show your relevant skills and passion for the role.

Even if you don't meet every requirement of the role, we would encourage you to apply.

Acceptable Use Policy - Artificial Intelligence (AI)

We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools. If you require any adjustments or support during the recruitment process, please contact [email protected].

Apply Now

If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.

Interviews will be held via Microsoft Teams 18th March 2026.

For queries relating to this new opportunity please email [email protected].